Shipping & Delivery Information
Blue Star International is committed to delivering your wholesale and custom orders safely and on time. We partner with reliable global logistics networks to ensure smooth worldwide shipping for all our surgical, dental, and safety products.
Customs, Duties, and Taxes
International shipments may be subject to import duties, value-added taxes (VAT), and customs clearance fees levied by the destination country. These charges are the sole responsibility of the buyer. We provide all necessary export commercial invoices and packing lists to facilitate smooth customs clearance.
Export Packaging Standards
All items are securely packed using high-quality, international-standard export packaging to prevent any damage during transit. Custom packaging, barcoding, and private labeling options are available upon request.
Tracking Your Shipment
Once your order is dispatched, you will receive a confirmation email containing your tracking number (for couriers) or official shipping documents (Airway Bill / Bill of Lading for freight) so you can actively monitor your cargo.
Shipping Methods
Order Processing & Lead Time
Shipping Terms (Incoterms)
We offer flexible commercial shipping terms to align with your business needs. Our standard terms include EXW (Ex Works), FOB (Free on Board), and CIF (Cost, Insurance, and Freight).
Contact Us
For any specific questions regarding shipping rates, logistics, or delivery estimates, please reach out to our export team at sales@bstarintl.com.